Case Studies
HOSPITALITY
Dubai-based popular hospitality venue ramps up efficiency and skyrockets customer service
Located on Dubai’s new Bluewaters Island and set to the backdrop of the Arabian Sea, Cove Beach at Caesars Palace is a luxury seafront locale consisting of a Mediterranean restaurant, a lounge bar, three beautiful turquoise pools and a stretch of idyllic golden sand beach fitted with over 120 sunbeds.
FIELD SERVICES
Essential Repairs raises the bar for increased efficiency, KPI tracking and client satisfaction
Based out of London, Essential Repairs is a leading property maintenance company offering a multitude of maintenance services under one roof. Run by seasoned industry specialists, the company offers end-to-end project management through a highly skilled team.
FIELD SERVICES
Equi Nox bridges their field force execution gap with MIMS
Equi Nox had been making good use of their existing CRM to log incoming opportunities and group the outcome into lost deals or sales orders. Past the point of generating a sales order however, the operational flow was largely manual, disjointed and susceptible to mistakes.
FACILITY SERVICES
Facility management provider boosts service delivery effectiveness with MIMS’ intelligent asset and staff monitoring
Founded in 2007, the company is a provider of a broad range of world-class hard and soft facility management services. These include planned preventive maintenance, corrective maintenance, predictive maintenance, waste management, along with landscape, hygiene, cleaning and security services.
MARITIME
Dubai Ports World improves port safety operations
DPW portfolio operation of 78 marine and inland terminals supported by over 50 related businesses in over 40 countries across six continents with a significant presence in both high-growth and mature markets.