Service Management Software for enterprise teams
Your Automated Solution for Measuring, Managing, and Optimizing Every Service, Maintenance and Last Mile Job.
Your Automated Solution for Measuring, Managing, and Optimizing Every Service, Maintenance and Last Mile Job.
YOUR CO-PILOT THAT ENSURES JOB COMPLIANCE, ON TIME SCHEDULES, HEALTHY ASSETS, ACCURATE JOB REPORTS, AND FLAWLESS WORKFLOWS.
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Optimized Scheduling 
Cost Tracking 
Work Order Management 
SLA & Compliance Monitoring 
Automated Asset Maintenance 
Effective Planning & Scheduling 
Route Optimization 
Workflow Optimization 
Value Added Service Management 
Equipment Allocation 
Capacity Planning 
Work Order Management 
Workflow Automation 
Mobile Technician Enablement 
Scheduling & Booking Management 
Field Asset Management 
Inspections 
IoT Device Integration 
Maintenance Operations 
Resource Scheduling 
Maintenance Management 
SLA Monitoring 
Safety Management 
Real-Time Reporting 
Equipment Management 
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Optimized Scheduling
Cost Tracking
Work Order Management
SLA & Compliance Monitoring
Automated Asset Maintenance
Effective Planning & Scheduling
Route Optimization
Workflow Optimization
Value Added Service Management
Equipment Allocation
Capacity Planning
Work Order Management
Workflow Automation
Mobile Technician Enablement
Scheduling & Booking Management
Field Asset Management
Inspections
IoT Device Integration
Maintenance Operations
Resource Scheduling
Maintenance Management
SLA Monitoring
Safety Management
Real-Time Reporting
Equipment Management Trusted By
Reliable
Critical Service
Delivery, Without Slowing you Down
The MIMS Platform
Designed to automate your workflows, improve your efficiency and ensure your scheduled jobs, customer
requests, and incident responses are addressed on time
No Delays, No Surprises, No Mistakes
Planning & Scheduling
Eliminate wasted time through effective AI planning and scheduling optimization to automate dispatch management
Assignment & Execution
Reduce burden and increase accuracy via intelligent assignment of work on a friendly mobile app
Compliance & Reporting
Improve exception handling and adherence to SLA's with real-time visibility on progress
Integration
Keep everyone in the organization on the same page with data sharing across business systems
Here's What Leading Organizations Have To Say About Us
We at Arrow Labs are passionate about helping organizations exceed their customer expectations and perform to their fullest potential. Reshaping today’s workforce across the world with MIMS has never been this easy
"Overall, a good software that gets the job done, easy to use, great mobile application interface for technicians, and can be easily integrated with quickbooks, xero”
Managing Director, Facilities Management
"We are paperless, my technicians are able to invoice directly from the field, which massively improved the time that my accounting team would spend on “chasing” customers"
Director, Home Repair Services
“Our main advantages of using MIMS include a considerable reduction in reporting times, quick handling and resolution of incidents, and real-time operational visibility”
Regional Safety Manager, Maritime
“There is nothing quite like the MIMS Watch on the market. Its price point and wearability is invaluable for field service management”
General Manager, Interior Contracting
“Our partnership with Arrow Labs is aimed at optimizing our productivity and efficiency levels as a company”
Chief Information Officer, Telecom
“A very important digitizing tool, essential for the years to come, with a lot of dynamic features waiting to be fitted with our specific needs”
Lead Engineer, Oil & Gas
