Eliminate Overbooking & Missed Appointments
Reduce Employee Overtime
Improve Resource Capacity
Improve Customer Experience
The volume and scope of frontline work have grown exponentially, which has increased pressure on companies to improve their services. The MIMS platform, powered by an AI-powered engine, ensures the right resource with the right skills is assigned to each job at the right time. Each task is executed with perfection on a user-friendly mobile app developed specifically for frontline workers.
Enable Technicians With Real-Time
Access To Critical Information To Reduce Errors
Boost First-Time Service Success
Rate And Increase Service Quality
Ensure Services Delivered Are Upto
Standards And Avoid Customer Complaints
React To Exceptions And Adhoc Situations
Instantly And Improve Customer Satisfaction
Proof of delivery and assurance of quality standard compliance has become an integral part of field service delivery. The MIMS platform automatically tracks adherence to the organization's SLAs and generates instant field reports and analysis on service execution.
Automate Reporting And Instantly
Email Completion Reports To Customers
Eliminate Manual Analysis
Of SLA Compliance
Track Multiple Client Contract
KPI’s In One Viewing Pane
Review And Instantly
Resolve SLA Breach Alerts
Right action, Right result Every time.
See how easy it is to efficiently plan,
coordinate and execute teamwork with MIMS.
